What to Do with Your Long-Term Customers
At this point I’d usually tell you about how important long term customers are over something else, but as you may have noticed, they’re all as important as each other, and you’ll have a hard time keeping the numbers up effectively without a nice selection of each of the big five.
So, let’s take a look at what you’re going to do with your long term customers in regards to turning them into affiliates. Understand that when we talk about this, it may not be suitable to do so depending on your product. Turning any one of these resources into affiliates is especially important in the world of online marketing software or info selling, because after all, affiliate marketing is at least 20% of the whole picture. That’s a huge chunk.
Well, after telling you that I’m going to have to turn around now and tell you straight up that turning your long-term customers into affiliates, (or trying to) is a bad idea. Remember, these people have already spent their money with you, and have seen your affiliate offers several times. Many of them will be on your list receiving the ads for your affiliate program solely, as we talked about earlier. For this reason there is absolutely no need to hassle these people directly with anything unnecessary.
Remember, this group has already spent a whole lot of money on your stuff, and if you want to keep them coming back, every time you contact them it has to be your best work. You need to be giving them something that they want, not just sending them ads, ads, ads. Also keep in mind, this particular list of yours should be the least numerous, but the biggest spenders.
Some of these people may come along and buy thousands of dollars worth of product. You can immediately see how valuable they are.
You can also see through a little math how much more devastating it is to annoy anyone on this list or cause them to leave for any reason. Granted, you may argue there’s plenty more out there, but this is where most of your advertising funds are going. Getting people to buy your products that are going to be bringing you in a mighty profit in the first place isn’t a short or easy task. Be very careful what you do with this list. This is going to be the long running theme in this section about your long term customers.
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uberVU - social comments on October 27th, 2009 3:31 pmSocial comments and analytics for this post… This post was mentioned on Twitter by ConellWolf: What to Do with Your Long-Term Customers ( http://ping.fm/nSHja )…
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