Bad Twitter – I Did Nothing Wrong
Through my research I have found that there is a multitude of Twitter accounts that have been suspended, some for good reason but the bulk of them for no reason that’s reasonable.
If you are relaying on Twitter for your business – BEWARE – and protect yourself.
You have a ton of customers/followers and if you lost your twitter account your business would falter and possibly fail. Don’t let this happen to you and your company.
Back-up your twitter data regularly. I use Tweetake.com where you can backup all your Twitter data ( Followers, Friends, Favorites, Your Tweets, Direct Messages, Everything) into a *.csv file.
If you have this data and lose or get suspended from Twitter you can create another account and port your follower data into that new account.
Why is this important? Read on.
An associate presented himself to me the other day and explained what had occurred and then stated that he banked on Twitter for 70% of the traffic for his company’s internet site and virtually all of their sales inquiries. He discovered a pretty big snag with Twitter, one that made him look silly for depending on a free communication tool.
He stated “If I can not get my Twitter account back I don’t know what I’ll do!”
The reason I reference this guy’s plight, is that it is a consummate example of a primary marketing errors.
Too many eggs in one basket is a awful idea.
Firstly, he was trusting too heavily on just one marketing activity. It is forever advisable to have a broad marketing mix, with at minimum of half a dozen, high leverage marketing activities.
Your business, your rules!
Secondly, he localized his company’s main source of fresh business, immediately out of his control. This blog is owned by me. So, as long as I work intemperately to provide intriguing content, the success of the my blog’s community is within my control. It can not be suspended in error, like this unfortunate guy’s Twitter account.
Get a blog or add a forum to your internet site – or do both. Do not permit all that hard work and value go to waste, merely because some third-party screws up your account or goes bust!
Twitter has been experiencing a problem lately with Spammers filling the tweets with junk and transmitting friend requests utilizing automatic software. They’ve taken the “Carpet Bombing Tactic” to a lot of accounts, determine how to avert the Twitter “Carpet Bombing Tactic” and observe from my experiences.
Now some beneficial news, I managed to get one of my accounts banned by Twitter and I have a few really important observations to pass on that should assist you to avoid the same destiny.
Twitter recently had a large cleansing of accounts and suspended spam accounts and any account that breached its Spam Guidelines. My general testing account is @cmnation it is where I test brand-new ideas or experiments to check how the Twittersphere responds to them.
What was the experiment:
I utilized more or less 100% automation for the account for a period of 4 weeks, during that time follow/friend requests were automatically transmitted to any Twitter user internationally. I used the keywords: Marketing, Internet Marketing and Home Office, the average follow back was 21% (favorable).
All messages transmitted from the account were automated employing TweetLater.com, and each held a hyperlink to a source article about Working from a Home Office, I modified the message frequency over the 4 week period, up to the point of the suspension (it was supposed to last 6 weeks), from between one message every 15 minutes up to 1 hr.
This was to imitate different levels of activity an account may have during a campaign launch or popular news story. Every hyperlink was tracked to check how many click throughs it obtained based on time of day and frequency.
Became Banned!
If your account has been suspended, inform Twitter by sending to their Customer support system.
So I arouse the other morning to discover I can not log-in to the account and that I’ve lost some 80% of my “followers†I sent an e-mail to Twitter and got there auto-responder message, I was given this that my account could be held for 30 days for “researchâ€Â.
I then received this real helpful e-mail back that holds a couple of ideas on how come they’d suspend an account.
Below are the violations I believe I induced or could of induced the suspension based on my experiment
If you’re suspended, it is most probable for one or more of these reasons:
End-user Abuse
* a multitude of individuals block your profile or write in with spam charges
* aggressive following
* Unbalanced ratio: the amount of followers is small compared to amount of people following
* Abuse of the reply feature
* updates consist of duplicate hyperlinks and/or content
* updates comprised primarily of hyperlinks and not personal updates
* updates comprised of updates plagiarized from other peoples’ timelines, passed off as one’s own
Technical Abuse
* updates comprised of hyperlinks pointing to phishing scam internet sites, malware, or other harmful material
* a great number of accounts made in a short amount of time
* an account is discovered as belonging to a spam cluster
Twitter does make a notation that they do not consider RSS updates into a Twitter feed to be an issue which is truly good to know.
Twitter excerpt:
“It is important to us that the Twitter community obtains only the subject matter they would like to obtain. While we do welcome feed-based accounts, we deter aggressive following and other tactics that can alarm individuals.â€Â
Avoiding the “Carpet Bombing Tactic”
Clearly there are lessons to pass on from this so here are some top tips to not getting banned by Twitter.
* Do not follow multitudes of individuals in blocks, either manually or employing automated tools
* Replicating the same Tweet and hyperlink collectively too many times is harmful!
* Frequency issues, one Tweet every 30 mins looks best.
* Not all Tweets should include a hyperlink, Twitter desires some randomness!
* Different Twitter users may flag you as spam, so be mindful of community perceptions.
What is genuinely great about all this is Twitter actually is taking the issue earnestly after what appears like a year of not actually trying to come to grips with the issue.
Morale to this story is CYA (cover your butt).
© 2010, Work At Home Covert Opps!. All rights reserved.
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